Gift Cards - Redeem and Export

Redeem/Cancel/Reissue

1. Take note of the last 4 digits of the restaurant gift card featured on the left hand side of the voucher

   

2. Go to Now Book It Admin Page and select your venue. Select the “Management” tab under “Gift Cards” on the left hand side to view all your venues gift cards.

   You can also access the Gift Cards from the diary page by clicking the “Gift Card” button in the top right hand corner of the Diary Page. This will then also bring up the “Gift Card Management” page.

    

3. Enter the last 4 letters and numbers from the Gift Voucher into the Card Number search bar

4. Click into the correct Gift Voucher to open it. This will give show you details of the gift card, as well as offer you four options to interact with the card.

    
5. Select the action you would like to complete:
   1. Mark As Used
      A popup will appear with the card details displayed - check the details are correct and then select ‘Use Card’. If the details are incorrect, you can select the ‘close’ button and go back to the management portal and select the correct card:
   2. Mark As Cancelled
      A popup will appear with the card details displayed - check the details are correct and then select ‘Cancel Card’. If the details are incorrect, you can select the ‘close’ button and go back to the management portal and select the correct card:
   3. Partial Redeem
      A popup will appear with the card details displayed - check the details are correct, enter the partial redeem amount and then select ‘Redeem Card’. If the details are incorrect, you can select the ‘close’ button and go back to the management portal and select the correct card. Please Note: If you Partially Redeem the Gift Card, the recipient will receive an updated Gift Card with the new total amount. In the above popup, a new email address can be entered for the new card amount to be sent to.
   4. Reissue
      This option allows you to reissue the gift card, using the details shown further down the same page.

Export

• Navigate to the "Management" tab under gift cards, as shown in #2 (above)

   

• Clicking the "Download" button on the right side of the page will download the current results displaying on the page. If you want to filter the results, you can first click the "Filter" button on this page.

  
  Example of data returned below: 

  Columns	Using Issued date	Using Expiry date
  Last Redeemed Date	Latest date gift card was redeemed before the ‘end’ date	Latest date gift card was redeemed
  Remaining Balance	The remaining balance of the gift card as of the ‘end’ date	The remaining balance of the gift card
  Redeemed Amount	The amount redeemed on the gift card as of the ‘end’ date	The amount redeemed on the gift card
  Redeemed Count	The number of times the gift card has been redeemed as of the ‘end’ date	The number of times the gift card has been redeemed as of the ‘end’ date
  Redeem History	All history of gift card redemptions ignoring the ‘end’ date	All history of gift card redemptions

   

• Example of GiftCard

   

  Gift Card Amount: $200

  Issued: 9/5/2020

  Expiry: 9/5/2023

  Start date entered on filter: 01/05/2020

  End date entered on filter: 31/05/2022

  Redeems on Gift Card:

  $80 on 10/5/2020

  $20 on 1/6/2021

  Columns	Using Issued date	Using Expiry date
  Last Redeemed Date	10/5/2022	1/6/2021
  Remaining Balance	$120	$100
  Redeemed Amount	$80	$100
  Redeemed Count	1	2
  Redeem History	80 - 10/5/2020	80 - 10/5/2020 20 - 1/6/2021