Reporting
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      3. Reporting

      Reporting Dashboard

      Walkthrough of reporting options for your venue

      Who is this feature available to:
      Any venue that has an integration.

      Where is this feature:
      Venue > Open Dashboard > Reports > Reporting Dashboard

      Tables and graphs are available on the Dashboard giving venues an overall view of customer spends and sales data. The first available dashboard is the ‘Reporting Dashboard’.

      Table of Contents

      Reporting Dashboard

      This dashboard displays multiple widgets depending on the data available.

      image-20220808-052151

      1. Guests

      2. Total Spend Per Booking Size

      3. Duration of Booking x Spend

      Guests widget

      This widget show guest data based on the venue and the duration (from date and to date).

      Table data

      image-20230518-060003

      Table information

       
       

       

       

      Columns

       

      Description

       

      Calculation

       

      Notes

       

      1

      Name & Company

      Name of the customer and the company on the booking (if applicable)

      N/A

       

      2

      PH Spend

      Average spend across all bookings for customer

      Spend Total / Total number of bookings sales data received for

      Sales data only appears for bookings that have a status of ‘Finished’

      3

      Spend Total

      Total amount spend across all bookings

      Booking 1 (transaction total / pax) + Booking 2 (transaction total / pax) + …

      Transaction total is not a sum of sales data (as that is not always reliable)

      4

      Tags

      Tags on the booking

      N/A

       

      5

      Visits

      The number of visits this customer has had

      Total number of visits for customer

      Includes all bookings for a customer except for:

      • ‘Cancelled’ status bookings

      • ‘StandbyPending’ status bookings

      • StandbyList

      • WaitList
       
      Reporting-1

      Additional table features

      1. Sorting

      2. Visits

      3. Number of results

      4. Pages

      Total Spend Per Booking Size widget

      This widget shows an overall graph of total spend by pax.

      Graph data

      Reporting-2

      Graph information

      1. X axis = Number of people in a booking

      2. Y axis = Average total spend

      Reporting-3

      Additional graph features

      1. Rollover to see extra information

      2. Number of results

      3. Pages

      Duration of Booking x Spend

      This widget shows the average and total spend of bookings grouped by duration.

      Table data

      Reporting-4
       

       

       

      Columns

       

      Description

       

      Calculation

       

      Notes

       

      1

      Duration in minutes

      Duration blocks (in 30 minute intervals) starting at ‘Up to 30 minutes’

      If booking is:

      • 0-29 mins  - counted in ‘Up to 30 minutes’

      • 30 - 59 min - counted in ‘Up to 60 minutes’

      • 60 - 89 mins - counted in ‘Up to 90 minutes’
        etc

       

      2

      Average Spend Per Booking

      Average spend per booking for the duration indicated

      Sum of ‘Total Spend’ for all bookings / Total number of bookings for the duration indicated

       

      3

      Average Spend Per Head

      Average spend per head for the duration indicated

      Sum of ‘Total Spend’ for all bookings / Total number of heads for the duration indicated

       

      4

      Total Spend

      Total amount of money spent for all bookings for the duration indicated

      Sum of ‘Total Spend’ for all bookings for the duration indicated

       

      5

      Number of Bookings

      Total number of bookings for the duration indicated

      Sum of all bookings for the duration indicated

       
       
      Reporting-5

      Additional table features

      1. Number of results

      2. Pages