Turning on Stripe 3D Secure

How to set up Stripe 3D Secure for payments

If you are currently using the Now Book It <> Stripe payment integration, we highly recommend turning on Stripe 3D Secure (3DS) to reduce the likelihood of fraud issues. 3D Secure (3DS) is supported by the customer's bank or their personal authentication as an extra layer of security. 

1. Go to the Payments tab in your Admin page
   
   
   
   
2. Click the Stripe portal sign in page link in blue
3. You will be redirected to Stripe's log in page
4. Log in using your Stripe account details
5. Select Settings on the left hand side bar
6. Under Radar, select Settings
   
   
   
   
7. Under Radar settings, there is a toggle button to turn on Radar for future payment method. Turn this on.
   
   
   
8. Head back to the Settings page. This time, select Rules under Radar
9. The first section outlines when a payment should require 3D Secure. Look for this option and enable it: Request if 3D Secure is supported for card
10. If it is disabled, make sure to enable this to ensure tighter security against credit card fraud.
    
    
    
    

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How does this impact your customer's payment flow?

With 3D Secure turned on, customers will be required to provide additional authentication during payment.

• When customers select 'Pay Now' on the booking or gift card widget, a verification screen will pop-up.
• An OTP (one-time password) will be sent to the mobile number associated with their bank details. 
• The payment is only approved once they enter the OTP correctly to the transaction verification page.

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