Troubleshooting Login Issues: Admin Portal & Restaurant Diary

1. Basic Login Fix

1. Close your current browser tab.

2. Open a new tab and manually enter this address:
   🔗 admin.nowbookit.com

3. Attempt to log in again using your username and password.

If you're still unable to access the Admin Portal or Restaurant Diary, continue with the steps below to clear your browser cache.

How to Clear Your Browser Cache

Clearing your cache can help resolve login or loading issues caused by stored data. Follow the guide for your browser below.

Google Chrome (Laptop – Windows/macOS)

1. Close all Chrome windows completely.

2. Reopen Google Chrome (do not open Now Book It yet).

3. On your keyboard, press Ctrl + H (Windows) or Command + Y (Mac) to open History.

4. In the left menu, click Clear browsing data.

5. In the pop-up window:

   • Set the Time range to All time.

   • Under both the Basic and Advanced tabs, tick:

     • Cached images and files

     • Cookies and other site data

6. Click Clear data.

7. Close Chrome once the data is cleared.

8. Reopen Chrome and navigate to:
   🔗 admin.nowbookit.com

9. Log in using your credentials.

Safari (Laptop – macOS Only)

1. Open Safari.

2. In the top menu bar, click Safari > Preferences.

3. Go to the Privacy tab.

4. Click Manage Website Data...

5. Click Remove All, then confirm by clicking Remove Now.

6. Reopen admin.nowbookit.com and log in again.

Microsoft Edge (Laptop – Windows/macOS)

1. Open Microsoft Edge.

2. Click the three dots (⋯) in the top-right corner.

3. Navigate to Settings > Privacy, search, and services.

4. Under Clear browsing data, click Choose what to clear.

5. Set the Time range to All time.

6. Select:

   • Cached images and files

   • Cookies and other site data

7. Click Clear now.

8. Restart Edge and go to admin.nowbookit.com to log in.

If you're still experiencing issues after clearing your cache, please reach out to our support team for further assistance.