Venue2U Integration

NowBookIt’s platform integrates with Venue 2 U so that bookings can be made in NBI and in turn tabs can be created in Venue 2 U.

What the integration does

• When a booking is ‘Unconfirmed’ in NBI then a tab with customer details (if available) is created in Venue2U.

• Once the tab is created in Venue2U then the status of the booking in NBI is updated to ‘Confirmed’.

• NBI is the source of truth.

What the integration does not do

• If a booking changes in NBI the time/date in Venue2U does not update.

• Tab closed in Venue2U the booking is not closed in NBI. Venue has to manually close the booking in NBI.

• Walkin bookings do not create a tab in Venue2U. Venue will need to create tab manually.

• ‘Pre Auth’ bookings do not create a tab in Venue2U. Venue will need to create tab manually.

• No sales data flows from Venue2U to NBI. Dashboard can not be utilised.

• Gift cards can not be redeemed in Venue2U.

Create a booking in NBI

1. Log into Now Book It Admin: Admin: Now Book It

2. Search for venue using the search function.

3. Select venue by clicking on the name of the venue.

   

4. Click on ‘Open Restaurant’ button.

   

5. When the Restaurant opens, click on the '+' button.

   

6. A booking pop up will appear.

7. Select the below:

   1. booking time (right panel).

   2. Number of people for the booking (if more than the default value).

      

8. Select the ‘Customer’ button.
   NOTE: this button will only appear when the booking time is selected.

   

9. For the customer enter the below data at a minimum:

   1. First Name

   2. Surname

   3. Mobile Phone or Email
      NOTE: The ‘Mobile Phone’ and ‘Email’ fields are what the matching criteria/de-dupe process is based on. See the section ‘Customer creation’ for more information.

      

10. Once the above is entered, click on ‘Save’ button.

    

11. Find the booking created on the Diary.

12. A tab will be created in Venue 2 U when the status of the booking is ‘Unconfirmed’.

13. When the tab is created the status of the booking will be updated to ‘Confirmed’.

Find tab in Venue2U

1. Log into Venue2U

2. Click on ‘Sales’ in the menu list

3. Then click on ‘Tabs’

4. Tab will be created

Data available in Venue2U

• Booking details:

  • Start Date

  • Start Time

  • Table name

• Customer details:

  • First Name

  • Last Name

  • Email

  • Phone number